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LArVa Download Problems

Question:  I'm having problems downloading LArVa.  What should I do?

 

Answer:  Here are some things to try:

  1. Follow the download proceedure completely.  This is described in the FAQ: How do I download LArVa for free?  Don't forget to click the 'Confirm Order' button at the end of the check out process.
  2. Check your spam folder for an email with your download ID.  Add AngstromDesigns.com to your safe-sender list.
  3. If you have too many disconnected downloads then your download code may become invalid, before a sucessful download occurs.  If you are downloading a free product, like simpleGraph, just "buy" the download and try again.
  4. If you continue to have trouble, you can download LArVa without a download ID using 'Account Maintenance' once you are logged in.  This is described in section 6a on page 3 of UG01:  Installing LArVa for Windows
  5. Contact Angstrom Designs for support.